Cloud Phone System

Cloud business phone systems

HiHi utilises cloud technology to deliver a versatile and resilient business phone system to meet the needs of the modern company.

Cloud Phone System

Cloud business phone systems

HiHi utilises cloud technology to deliver a versatile and resilient business phone system to meet the needs of the modern company.

Unlock new phone system features

Stay connected, wherever you are

HiHi is a cloud-based business phone system, which means that much of the infrastructure is held off-site in data centres. This setup allows us to provide a true Unified Communications solution, so that you can use a combination of a HiHi deskphone, mobile phones and computers to make and receive your calls.

Always available

Keep in touch

Unified Communications

Use your preferred devices

Statistics & Analytics

Improve your business

High availability services

Stay connected, wherever you are choosing to work

One of the many benefits of a cloud-based business phone system is that it provides high-availability services; helping you to stay connected, wherever you are choosing to work. You can easily take the HiHi tablet home from the office with you, to connect it to a second base unit, thereby maintaining the full functionality of the device. One of the other advantages of this setup, is it provides failover; rather than losing your telecoms if your office suffers a power cut, you can continue to take calls on your mobiles.

Use your preferred devices

Discover Unified Communications

One of the other benefits to a Cloud Business Phone System is that they open up the option of having a Unified Communications system. Unified Communications essentially means that you can use numerous devices to conduct your work. HiHi phone systems come complete with HiHi Connect, an app for both mobile phones and PCs. HiHi Connect allows you to replicate your entire phone system onto your mobile, including your presence in hunt groups and call forwarding chains. The app will also present your company number, rather than your mobile number on outgoing calls, helping you to keep your personal number private.

Learn more about HiHi Connect

Keep track of performance

Insightful call statistics & reports

In the past, calls made on mobile phones were not able to feature in a company’s call reports and analytics, but thanks to the apps mentioned above, you are now able to capture every call in and out of the business. You have full control; select as many or as few numbers to monitor and you can also decide whether you want to monitor inbound or outbound calls. Most importantly, our call reports ensure that you’ll always be able to return a missed call, assist and train your team and understand where any bottlenecks are in your organisation.

  • Missed call visibility
  • Wide variety of call tracking options
  • Monitor mobile phone calls
  • Resolve call traffic bottlenecks
  • Identify your busiest teams